Why choose Online Therapy during COVID-19?

By Monica Arroyo

As the news about COVID-19 virus continues to raise concern and worry in our communities and as local and state governments urge the population to practice “social distancing” as a way to reduce and contain the spread of the virus, there are ways in which you will be able to continue with your mental care needs. We understand that this is a time in which uncertainty is the biggest factor that we deal with but your mental health does not have to be.

The option to have therapy through a secure video portal is not a new development. In fact, in the last couple of years, it has risen in use due to its convenience for access and ease of use. Online therapy is a way to continue to have your counseling session from the privacy of your home from your desktop, laptop, tablet, or mobile device (IOS or Android). We are able to provide Online Therapy: Telehealth through SimplePractice Video Chat which utilizes an encrypted platform to ensure your privacy.

While online sessions may not feel quite the same as live sessions, they can be as effective and helpful. I believe that by taking these precautions we will be helping to flatten the curve of the spread of COVID-19 and take care not only of ourselves but our community.

The steps to access the online platform are quite simple.  You will receive a unique link from your clinician walking you through the process. This link can be accessed via the browser on your computer or even on your phone (for the phone you must first download the “Telehealth by SimplePractice” app for IOS or Android)

A few things to keep in mind:

1.- Find a place that is quiet and private

2.- The use of headphones/earbuds help with sound quality

3.- Most wireless networks work well but if you have a wired connection available it is recommended

4.- It is possible that at times the connection may lag or the video may freeze.  All you have to do is disconnect and connect again via the link. If it does not work, the session can be continued over the phone.

As always, we are here to answer any other questions that you may have.  We are looking forward to meeting you in this virtual way until our lives and communities return to their normal state.

In the meantime, stay safe, utilize the precautions recommended by the CDC and do your part to keep everyone safe.